Question 1

How quickly can you fix my noisy operation?

Accepted Answer

In most cases, we can resolve noisy garage door operation the same day you call. Our technicians carry common parts like lubricants, rollers, and hinges on their trucks, allowing for immediate repairs. For standard noise issues caused by lack of lubrication or worn rollers, repairs typically take 30-60 minutes. More complex issues involving springs or tracks may take 1-2 hours. We offer priority scheduling for urgent situations and can often arrive within 2-4 hours during business hours.

Question 2

What causes noisy operation in garage doors?

Accepted Answer

Noisy garage door operation can stem from several causes. The most common is lack of lubrication on rollers, hinges, and springs—this creates squeaking and grinding sounds. Worn nylon or metal rollers also produce noise and should be replaced every 5-7 years. Loose hardware, including nuts, bolts, and brackets, can rattle during operation. Bent or misaligned tracks cause scraping and grinding. Worn torsion springs may groan or pop. Old or unbalanced doors strain the opener, creating motor noise. Our technicians can quickly diagnose the exact cause and recommend the most cost-effective solution.

Question 3

Do you offer financing for new fiberglass door installations?

Accepted Answer

Yes! We understand that a new garage door is a significant investment, which is why we offer flexible financing options for qualified customers. We partner with reputable lending institutions to provide 0% interest promotional periods, low monthly payment options, and quick approval processes. Financing is available for new door installations, major repairs, and complete system upgrades. During your free estimate, our technician can explain available financing options and help you find a payment plan that fits your budget. Most customers are approved within minutes.

Question 4

How long do garage door springs typically last?

Accepted Answer

Standard garage door springs are rated for approximately 10,000 cycles (one cycle = one open and one close). For the average homeowner who uses their garage door 3-4 times daily, this translates to about 7-10 years of use. However, we offer high-cycle springs rated for 25,000-50,000 cycles, which can last 20+ years. Factors affecting spring life include door weight, proper balance, climate conditions, and maintenance frequency. Signs of failing springs include difficulty opening, a door that feels heavier than usual, visible gaps in the spring coils, or squeaking/grinding noises.

Question 5

What's included in your 3-year warranty?

Accepted Answer

Our comprehensive 3-year warranty covers both parts and labor on all installations and repairs we perform. This includes: full replacement of any defective parts we installed, labor costs for warranty repairs, spring replacements if they fail prematurely, opener repairs on units we installed, and adjustment services if your door goes out of balance. The warranty is transferable if you sell your home. We stand behind our work because we use quality parts and our technicians are factory-trained professionals.

Question 6

Do you provide emergency services?

Accepted Answer

Absolutely! We offer 24/7 emergency garage door service throughout Central Florida. Whether your door is stuck open (a security risk), stuck closed (you can't get your car out), or has suffered storm damage, our rapid response team is available around the clock. Emergency calls are handled with priority scheduling, and in most cases, we can have a technician at your location within 1-2 hours. We don't charge extra for after-hours emergency calls—you pay the same fair rates as our regular service calls.

Question 7

How often should I have my garage door serviced?

Accepted Answer

We recommend professional maintenance service once per year for optimal performance and safety. During a maintenance visit, our technicians: inspect all hardware and components, lubricate moving parts with professional-grade lubricant, test safety sensors and auto-reverse features, check door balance and make adjustments, inspect springs and cables for wear, tighten loose hardware, and test opener settings. Regular maintenance extends the life of your door and opener, prevents costly emergency repairs, and ensures safe operation for your family.

Question 8

Can you match my existing garage door if I need to replace one panel?

Accepted Answer

In many cases, yes! If your door is less than 10-15 years old and the manufacturer is still in business, we can often source matching panels. We'll take detailed measurements and color samples to find the closest match. For older doors or discontinued styles, we may need to explore alternatives like replacing multiple panels for a consistent look or considering a full door replacement. During your free inspection, we'll assess your options and provide honest recommendations based on cost-effectiveness and aesthetic outcomes.

Frequently Asked Questions

Still Have Questions?